Nintendo President Apologizes For Joy-Con Drift Issue

Nintendo’s president has apologized to Nintendo Switch owners impacted by faulty Joy-Con controllers. During a financial QA, Shuntaro Furukawa offered a brief statement about the drift issue, but declined to comment further, citing a pending class-action suit.

During the QA (via Kotaku), one questioner raised the issue of the class-action suit and asked what Nintendo is doing to improve Joy-Con reliability.

“Regarding the Joy-Con, we apologize for any trouble caused to our customers,” said Nintendo president Shuntaro Furukawa. “We are continuing to aim to improve our products, but as the Joy-Con is the subject of a class-action lawsuit in the United States and this is still a pending issue, we would it like to refrain from responding about any specific actions.”

Joy-Con controllers have been criticized for an issue that fans have nicknamed Joy-Con drift. During the lifespan of Joy-Cons and in the course of normal use, the analog sticks seem to register a slight tilt input even when players aren’t touching the stick at all, leading to “drifting” that the player has to counterbalance. This is on top of another issue that has been raised, the controllers desyncing. Nintendo has been offering free repairs or refunds for the controllers since 2019.

The issue hasn’t appeared to stop the momentum of Nintendo Switch sales, however, which have been consistently strong, especially during the period of isolation and social distancing due to coronavirus. Joy-Con controllers themselves have been selling out regularly as well.

You need a javascript enabled browser to watch videos.

  1. Top New Video Game Releases On Switch, PS4, Xbox One, And PC This Month — July 2020
  2. Ghost Of Tsushima – Official A Storm Is Coming Trailer
  3. Free PS4 PlayStation Plus Games For July 2020 Revealed
  4. Airborne Kingdom: Exclusive Gameplay Breakdown For The Aerial City-Builder
  5. Super Smash Bros. Ultimate – Min Min Classic Mode Gameplay
  6. Ubisoft Teases New Battle Royale Game, The Last Of Us Part II Not Getting Story DLC, And Call Of Duty: Warzone Update |
  7. Top New Video Games Out On Switch, PS4, Xbox One, And PC This Week — June 21-27, 2020
  8. Top New Video Games Out On Switch, PS4, Xbox One, And PC This Week — June 14-20, 2020
  9. Top New Video Game Releases On Switch, PS4, Xbox One, And PC This Week — June 7-13, 2020
  10. Top New Video Game Releases On Switch, PS4, Xbox One, And PC This Week — May 24-30, 2020
  11. Top New Video Games Out On Switch, PS4, Xbox One, And PC This Week — May 17-23, 2020
  12. Top New Video Game Releases On Switch, PS4, Xbox One, And PC This Week – May 10-16, 2020

Want us to remember this setting for all your devices?

Sign up or Sign in now!

Please enter your date of birth to view this video

By clicking ‘enter’, you agree to GameSpot’s

Terms of Use and
Privacy Policy

Now Playing: Top New Video Game Releases On Switch, PS4, Xbox One, And PC This Month — June 2020

Article source: https://www.gamespot.com/articles/nintendo-president-apologizes-for-joycon-drift-iss/1100-6479150/?ftag=CAD-01-10abi2f

No Comments

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.